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Watch again: Communication trends & the …

Led by Moneypenny’s Head of Finance Sector, Louise Walpole, and IRIS’…

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Managing mental health: A conversation with J…

Your mental health and business health are more closely related than you might t…

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Recruit and retain – top tips from our head…

As the call and live chat experts, we know a thing or two about recruitment. Our…

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12 ways to use branding to create better cust…

Brands strive to create an outstanding customer experience as the top priority f…

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Lessons Learnt – with Workplace’s…

Next in this series of Lessons Learnt, Moneypenny Group CEO, Joanna Swash, talks…

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Lessons Learnt – with WORKTECH’s …

In this series, Joanna Swash, Moneypenny’s Group CEO, chats to seasoned busine…

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Guest post: 10 things every property professi…

In this guest blog by the Tenancy Deposit Scheme, they share 10 vital tips you n…

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Managed Live Chat – 4 Key Benefits

People expect things fast. Technological innovation has redefined customer expec…

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Women in Power: The impact women in the UK ha…

If you were asked to write down as many men in a position of power as you can th…

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Watch: Supercharged Lead Gen Series – R…

Welcome to the latest instalment in the Supercharged Lead Gen series from Moneyp…

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Top Tips on Live Chat Etiquette

According to Moneypenny, use of Live Chat has doubled during the current pandemi…

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Watch again – Return to the office: Fro…

Want to know what front of house might look like when businesses return to the o…

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Watch: Supercharged Lead Gen Series – W…

Welcome to the latest installment in the Supercharged Lead Gen series from Money…

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The Complete Guide to Telephone Answering Ser…

Founded in 2000, Moneypenny has grown from a small team of receptionists to the …

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Watch: Supercharged Lead Gen Series – R…

Welcome to the first installment in the Supercharged Lead Gen series from Moneyp…

News
New Survey – UK Companies Leave Us Hang…

A new survey suggests that an increasing number of companies are using the Covid…

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From influencer to entrepreneur: The British …

Many of us imagine young entrepreneurs to be Lord Sugar wannabes, excited to lau…

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Why does Covid-19 encourage SMEs to increase …

As working from home becomes the new norm, employer expectations have adapted as…

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Webinar – Discover: What we do for agen…

You may have heard of Moneypenny’s call answering and live chat services. But …

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The most effective leaders will also be egole…

I once worked at a plant where a sinkhole formed in the parking lot. We asked a …

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The most effective leaders will be invisible …

An old boss of mine walked the halls twice each day to see who was working. If …

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Get Smarter: Generate more bang from your mar…

Right now, marketing budgets are tight for many businesses. But marketing teams …

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How to handle Black Friday as an SME

It may have only been a tradition in the UK since earlier this decade, but the A…

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6 reasons to outsource during COVID-19

No matter what your sector, no organisation has been able to escape the impact o…

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5 ‘virtual’ Halloween marketing ideas for…

The spooky season is rapidly approaching, and for many business owners that mean…

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6 key ingredients for success from Bake Off 

It’s one of the UK’s most iconic TV shows and, after a turbulent year so far…

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5 back-to-school lessons for business leaders

With students across the UK making their way back to schools and universities th…

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Boost your financial business’ bottom l…

It’s hard to overstate the recent changes. Our ways of working have evolve…

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Make customer service part of your housing as…

Truly excellent customer service really can be the greatest tool in your marketi…

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Boost your property business’ bottom li…

It’s hard to overstate the recent changes. Our ways of working have evolve…

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Staying agile beyond a crisis

With the lasting impact of COVID-19, businesses everywhere have had to adapt fas…

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5 benefits of a business mentor 

Navigating unprecedented times can be a lonely experience.  While most people h…

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Make customer service part of your care homes…

Truly excellent customer service really can be the greatest tool in your marketi…

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Boost your business’ bottom line with o…

It’s hard to overstate the recent changes. Our ways of working have evolve…

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5 things to learn from lockdown and 5 things …

In the midst of a global pandemic, businesses everywhere have found themselves i…

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Make customer service part of your business&#…

Truly excellent customer service really can be the greatest tool in your marketi…

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5 ways to engage your audience virtually

As thousands of businesses across the globe transition to remote working in the …

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Tips for getting good video at home: on calls…

With many of us now isolating or working from home; keeping in touch with collea…

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Boost your bottom line with outsourced switch…

It’s hard to overstate the recent changes. Our ways of working have evolve…

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Make customer service part of your marketing …

Truly excellent customer service really can be the greatest tool in your marketi…

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New Study: Over Three-Quarters of Self Employ…

More than three quarters of freelancers and business owners use their personal m…

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How to hire a great receptionist

For all businesses, no matter what your industry, how your customers are greeted…

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The biggest business trends of 2019 (& t…

With another year over, now is a perfect time for entrepreneurs to reflect on al…

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A small business guide to thriving in January

The festive season can be a chaotic and stressful time no matter what your busin…

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The benefits of using a business phone system

When a new business is starting out there are so many things to consider. From p…

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How a phone answering service can help you ge…

Of course, retaining clients is crucial too and there is one simple thing that a…

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Why you need a professional business telephon…

Many businesses don’t recognise the power that a business phone number can hav…

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The benefits of using national phone numbers

It’s one of the necessities of running a business, but an aspect that many bus…

News
Moneypenny hosts Cyber Security Summit in as…

We are delighted to welcome our partners and guests to attend the Cyber Security…

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Halloween: the top 5 spooks for small busines…

Scary. Terrifying. Spooky. Horrifying. All words we are likely to come across as…

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The best snippets of advice from business lea…

Many business owners consider themselves to be leaders, but do they truly have t…

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The best tools for invoices and payments

Technology continues to transform businesses. With countless tools on the market…

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The 5 best places to include your new busines…

Congratulations! You have your professional business number, but now you need to…

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Entrepreneurs: How they grew their businesses

Building and growing a successful business is not always an easy or straightforw…

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Why marketers shouldn’t underestimate t…

With the digital age of marketing and so many online tools and channels to choos…

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Choosing the right accountant for your new bu…

Accountancy is so much more than ‘knowing the numbers’. As a new business wi…

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Business awards and why you should enter them

Small and medium sized businesses often overlook awards as a part of their marke…

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Finding the right work-life balance as a busi…

Owning and running your own business can lead to a hectic, time-consuming and st…

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Graphic design hacks for small business owner…

Whatever your business, and however small it might be, it is important to consid…

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A guide to health & safety for new busin…

When setting up a new business, there are 101 things to do – and whether it’…

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The techniques, tools and pitfalls of sales p…

Sales teams across the globe work tirelessly day in day out to bring in new clie…

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Starting your own business vs. getting a day …

Taking that leap from your day job into establishing your own business can be ch…

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How to grow your small business

Running a small business can be exciting, rewarding and challenging, all at the …

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Starting your own business after graduation

As students across the UK don their gowns and mortarboards this summer to receiv…


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